Administrative Assistant

Job Description:

Position Purpose

Maintain accurate transactional records and provide basic cash receipt and payment services in accordance with credit union procedures. Ensure end-of-day balancing of all transactions. This position serves as the face of the credit union, requiring a general understanding of credit union processes, products, and services.

Contract role until 7/2026.

Monday - Friday 7:30 am - 4:30 pm

Duties and Responsibilities

• Greet and welcome members in a courteous, professional, and timely manner while providing prompt, accurate, and efficient service.
• Receive share drafts/checks and cash for deposit; verify amounts, check for proper endorsements, and enter deposits into computer systems.
• Cash share drafts/checks and process withdrawals; verify signatures and member balances before payouts.
• Promote and explain credit union services such as consumer and mortgage loans, IRAs, certificates, and money orders.
• Receive consumer loan and other payments, verify balances due, record payments, and produce receipts.
• Place holds on accounts for uncollected funds as required.
• Process mobile deposit submissions; apply proper extended holds per procedure.
• Count, verify, and package coins and currency.
• Balance cash drawer at the end of the shift; compare totals to computer-generated proof sheets and report discrepancies.
• Ensure teller station is stocked with all required forms and supplies.
• Report any malfunctions of teller terminals or other teller-line equipment.
• Check night depository bags and accurately record information per credit union procedures.
• Review and process updates to member contact information.
• Ensure compliance with all credit union policies and procedures, as well as applicable regulations including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control (OFAC) requirements.

Experience Requirements

• Minimum 2 years of recent Teller experience at a credit union or bank (required).
• Previous cash handling experience (required).
• Teller Cash Recycler experience (preferred).
• DNA platform experience (a plus).

$ 18.00/hr

HV23