Bilingual Supervisor

Job Description:

Job Title: Bilingual Supervisor

Location: Chicago, IL 60617

Shift: 6am-3pm, M-F - with overtime

Position Summary

The Floor Supervisor oversees daily on-site workforce operations within a client facility, ensuring productivity, safety, and quality standards are consistently met. This role acts as the primary point of contact; driving performance, attendance, and compliance.

Key Responsibilities

• Supervise and coordinate daily activities of temporary employees on the production floor
• Monitor productivity, attendance, and performance to meet client expectations and KPIs
• Serve as the on-site liaison between client management, and employees
• Enforce workplace safety standards, policies, and procedures
• Provide coaching, guidance, and disciplinary action when necessary
• Assist with onboarding, training, and orientation of new hires
• Track and report metrics including headcount, attendance, and output
• Address employee concerns, resolve conflicts, and escalate issues as needed
• Ensure proper timekeeping and accurate reporting of hours worked
• Support continuous improvement efforts within operations

Qualifications

• High school diploma or equivalent required; college degree preferred
• 2+ years of supervisory experience in staffing, warehouse, manufacturing, or logistics environments
• Strong leadership, communication, and problem-solving skills
• Ability to manage a high-volume, fast-paced workforce
• Bilingual (English/Spanish) preferred in Chicago market
• Proficiency with basic computer systems and reporting tools
• Ability to work overtime

Work Environment & Physical Requirements

• Warehouse or manufacturing environment with exposure to noise, machinery, and varying temperatures
• Frequent standing, walking, and movement across the production floor
• Ability to lift up to 25-50 lbs as needed
• Flexible schedule, including early mornings, evenings, or weekends based on client needs

Key Competencies

• Leadership & team management
• Operational efficiency
• Conflict resolution
• Accountability & reliability
• Client service mindset

$19.50 / hr