Technical Customer Service

Job Description:

Are you a dedicated and enthusiastic Customer Service Representative located near White Plains, NY? Do you have experience working in a global or enterprise-level organization?

Apply today to join a team where your growth, well-being, and success are our top priority!

Details:

• $30 per hour
• Full Time
• Contract
• Hybrid in White Plains, NY

What's in it for you?

• Health, Dental, Vision insurance offered
• 401k options
• Work with a great team!

Only considering candidates with the following:

• Bachelor's Degree (BA or BS) in Business Administration, Finance, or a related field
• Previous experience in corporate card programs (Citibank preferred)
• Familiarity with SAP and Concur Expense platforms
• Strong customer service and communication skills
• Detail-oriented, with the ability to manage multiple tasks and deadlines
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)

Preferred Qualifications:

• Experience with Concur Expense Site Administration
• Previous experience working in a global or enterprise-level organization
• Prior involvement in T&E system transformations or implementations
• Admin Customer Service experience
• Writing Skills

Responsibilities:

• Assist with corporate card implementation activities across global markets, including:
• Expansion of P-Card markets
• Transition of legacy Evoqua employees to Xylem's corporate card provider
• Serve as a primary point of contact for customer service inquiries related to corporate card and T&E systems
• Draft and distribute communications regarding card programs and expense policy updates
• Provide administrative and system support for:
• Concur Expense (Site Administration)
• SAP Expense Modules
• Citibank Corporate Card integration
• Collaborate on the Concur Transformation Project, contributing to planning and system updates as assigned
• Support internal teams with training, documentation, and onboarding as needed

Click apply today!

$ 30.00/hr

HV23