Job Description: Details:
<ul>
 <li>$18 - $19 per hour pay rate</li>
 <li>Full Time</li>
 <li>Contract - 6 months</li>
 <li>Onsite in West Columbia, SC</li>
</ul>
What's in it for you?
<ul>
 <li>Health, Dental, Vision insurance offered</li>
 <li>401k options</li>
 <li>Work with a great team!</li>
</ul>
Only considering candidates with the following:
<ul>
 <li>Requires a high school diploma or an equivalent combination of education and experience</li>
 <li>Requires at least 2 years related experience</li>
 <li>Excellent written and verbal communication skills</li>
 <li>Requires a working knowledge of products and parts</li>
 <li>Must have developing knowledge of warranty review processes</li>
 <li>Ability to navigate SAP and other relevant applications</li>
</ul>
Responsibilities:
<ul>
 <li>Under general supervision, evaluates and processes warranty claims</li>
 <li>Supports dealers and homeowners by phone and e-mail</li>
 <li>Provides customer service for questions related to warranty and product registration</li>
 <li>Provides technical support for online tools to track warranty claims and product registration</li>
 <li>Reviews warranty claims</li>
 <li>Resolves most non-standard warranty items independently</li>
 <li>Refers highly unusual situations to higher authority for review and reconciliation</li>
</ul>$ 18.00/hrHV23

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Customer Service Representative

West Columbia, South Carolina, 29170