Tier 1 Technical Support

Job Description:

Large national Healthcare Company is looking for a Tier 1 Tech Support working 4 days at the office and 1 from home. Mon-Fri 7:30 a.m. to 4:30 p.m. This is a 1 year contract with option to hire. (MFA) Multifactor Authentication and (SSO) Single Sign on trouble shooting and support is a plus.

Prior experience with Salesforce or a similar CRM. Healthcare terminology and or supply chain experience.

2. Prior experience working receiving inbound calls for tier 1 tech support/customer service.

3. Knowledge of Multi-Factor Authentication and triage of issues for stakeholders requiring assistance.

$ 19.00/hr

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