Field Service Technician

Job Description:

Great Direct Hire Opportunity:

Job Description:

If you have technical skills and an excellent customer service mentality, then this position is perfect for you. This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products. You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them.

What We Offer:

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Family-owned and operated business with over 30 Years of Engineered Excellence

Join our company and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Job Responsibilities:

• Travel to customer facilities to provide troubleshooting and repair
• Provide technical support to Bray employees, distributors, and customers
• Assist the Quality/RMA Department with technical troubleshooting, emails, and documents
• Create and update technical marketing/published product offering documents

Ideal Experience/Minimum Qualifications:

• Generically, all areas described above in Job Responsibilities
• Electrical, pneumatic, and mechanical technical support
• Butterfly, ball, globe, pressure independent control valves
• Electric motor and pneumatic piston/diaphragm actuators
• Electrical control systems like PLC, BMS, Arduino and RaspberryPI
• Electrical multimeter, signal generator, and power supply
• Ethernet, BACnet, and Modbus networks
• Computer skills: MS Office applications (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software and other applicable software
• Able to Lift 50 Lbs. or less periodically
• Must have a valid drivers license
• Permanent work authorization for the USA REQUIRED

Competencies:

• Must be self-motivated and have a willingness to grow their knowledge with the company's products, their functionality, and use
• Excellent oral and written communication skills
• High-energy, flexible, self-starter, hands-on, comfortable working individually and in a team environment to reach goals.
• Strong attention to detail
• Able to adapt to new situations

$ 28.0/hr

LI23
LILive24