Data Entry Clerk

Job Description:

Are you highly organized, detail-oriented, and proficient in data entry? Join our team and help support the Houston Repair Center by ensuring smooth operations in data management, parts organization, and quality control! In this role, you'll provide essential support for the repair center by handling data entry, quality checks, parts picking, packaging, and assisting with customer inquiries. You'll help keep the repair process running efficiently, ensuring timely and accurate order fulfillment. Apply now and be part of a dynamic team ensuring top-notch repair and service. Must be able to work overtime and weekends.

Essential Duties & Responsibilities:

• Perform quality control checks on outbound repairs.
• Record repair order information in the repair system, including customer details, watch information, and special requests.
• Process proceeds and cancellations using Outlook and other systems.
• File and pull documentation for estimates, proceeds, and cancellations, confirming with customers.
• Respond to inquiries regarding repair status and shipment updates with internal stakeholders.
• Assist with closing completed repairs for shipping.
• Process parts return authorizations.
• Support the Parts department in fulfilling orders.
• Perform other duties as assigned.

Qualifications:

• High school diploma or GED (or equivalent combination of education and experience).
• Proficiency with Microsoft Office applications.
• Strong data entry skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to understand and follow both written and oral instructions

$ 17.5/hr

HV23