Operations Clerk

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Weekly Pay

Job Description:

Details:

• $23 per hour pay rate
• Full Time
• Contract - 6 months
• Remote
• 8am start time in your time zone

What's in it for you?

• Health, Dental, Vision insurance offered
• 401k options
• Work with a great team!

Only considering candidates with the following:

• High School Diploma or Equivalent required, Bachelor's preferred
• 2-5 years of experience in Order to Cash (OtC) processes
• Proven administrative and customer service experience, with a focus on follow-up and issue resolution.
• Confidence and independence in making follow-up calls to customers.
• Ability to work effectively in both office and remote settings.
• Detail-oriented with excellent organizational skills.
• Tech-savvy, with strong proficiency in Microsoft Office tools.
• Communication: Exhibit strong verbal and written communication skills, maintaining professionalism in all interactions.
• SAP Knowledge: SAP experience is a plus but not required. Training will be provided - SAP test will be taken after tranining provided

Responsibilities:

• Perform non-routine tasks related to PA Renewals.
• Document tasks into clear process flows.
• Assist in the development of training materials.
• Collaborate effectively with customers, internal teams, and branch staff.
• Demonstrate urgency and efficiency in completing tasks.
• Execute tasks aligned with established performance metrics.
• Annual Renewal Management: Quote annual renewal pricing to customers and follow up consistently to confirm the status of their purchase orders, similar to resolving payment issues in collections.
• Customer Outreach: Proactively make calls and independently follow up with customers regarding their purchase orders.
• Territory Oversight: Potentially manage their own renewal territory.
• Customer Issue Resolution: Address and resolve customer inquiries or issues promptly and professionally.

Full-time, Part-time
$ 23.0/hr

Remote23