Apply Today, Work Today Weekly PayJob Description: The Customer Service Representative is responsible for delivering high-quality support to customers, resolving inquiries, providing accurate information, and enhancing customer satisfaction. This role requires strong communication skills, empathy, and the ability to handle a high volume of inbound and outbound calls efficiently.
$18.00 Bilingual - Haitian Creole
Key Responsibilities
Customer Interaction
<ul>
 <li>Serve as the first point of contact for customers via phone, email, or chat, addressing inquiries and resolving issues promptly and professionally.</li>
 <li>Provide clear and accurate information about products, services, and policies.</li>
 <li>Use active listening skills to understand and address customer needs effectively.</li>
</ul>
Desired Qualifications
Education & Experience
<ul>
 <li>High school diploma or equivalent required;</li>
 <li>1+ years of customer service or call center experience preferred.</li>
</ul>
Skills & Abilities
<ul>
 <li>Strong communication skills, both verbal and written.</li>
 <li>Proficiency in CRM software and basic computer applications (Microsoft Office, etc.).</li>
 <li>Problem-solving skills and ability to handle challenging situations with empathy and patience.</li>
 <li>Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.</li>
</ul>Full-time, Part-time $ 18.0/hrHV23

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Bilingual Call Center Representative

New York, New York, 10005