Apply Today, Work Today Weekly PayJob Description: We are Hiring Immediately for a Customer Service Representative position in an exciting warehouse facility! Help customers with their questions about products and programs. Provide high quality support by phone, email, and other written communications.<ul> <li>Schedule outbound and inbound shipments.</li> <li>Provide input and complete freight bills.</li> <li>Assist with the communications with carriers when issues arise.</li> <li>Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements.</li> <li>Prepare and review invoices, BL, AWB, HBL, MBL for accuracy.</li> <li>Prepares invoice, bill of ladings, AES and other freight related documentation for commercial freight invoices and for ocean & air cargo.</li> <li>Ensure all supporting documents are accurate, available and applicable to the customer order/shipment.</li> <li>Organize pick-up schedules as applicable for cargo.</li> <li>Request Bills of lading from shipping lines.</li> <li>Scan and upload invoices, shipping documentation, as part of company guidelines.</li> <li>Compile and submit accurate, regular and timely reports as requested.</li> <li>Provide customer statistics regarding shipments via email or through verbal transmission.</li> <li>Keep communication flowing with customer on a daily basis to ensure the highest customer service.</li> <li>Process new rate requests, especially during the booking portion, along with pertinent information to pricing for rate submission and approval from customer.</li> <li>Report and document any irregularities to Supervisor immediately.</li></ul>Job Requirements:<ul><li>Ask about our Employee Rewards Program</li><li>May be required to lift up to 25lbs</li><li>May be required to perform repetitive motions</li><li>Must have reliable transportation</li><li>Must be able to work in a team environment</li></ul>Additional Information:<ul><li>Ask about our Employee Rewards Program</li><li>Benefits include medical insurance, dental insurance, vision insurance and life insurance</li><li>Some positions may not require background check or drug test</li></ul>Full-time, Part-time $20.5/hrShifts Available:<ul><li>1st Shift</li><li>2nd Shift</li><li>3rd Shift</li></ul>For this or other positions in your area. HV23

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Customer Service Representative

Ellenwood, Georgia, 30294