Logistics Coordinator

Job Description:

We are seeking a detail-oriented and proactive Logistics Coordinator. The ideal candidate will play a crucial role in managing the flow of goods and materials throughout our supply chain, ensuring efficiency and accuracy in all logistics operations. This position requires strong organizational skills and the ability to work collaboratively with various departments to meet customer demands and optimize inventory management.

• Work Address: Duluth, GA 30096
• Work Hours: 8:30am - 5:30pm
• Pay: $22.00-26.00
• Contract Period: 6 Months

Duties:

• Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance
• Booking, Tracking, Tracking of Cargo (FCL/LCL/FTL/LTL/AIR/PARCEL)
• Customer Service including all happenings from booking to cargo delivery in a timely manner
• Daily liaison with customers, carriers, internal staff
• Maintaining essential account documentation with up-to-date information and ensuring that it is filed and stored to be readily accessible to the team when/if needed
• Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
• Monitor account issues and communicate/liaison with management to implement/drive solutions
• Analyzing service and cost data for actions or recommendations for business improvement for assigned customers
• Recommend when needed changes in current processes
• Reporting as needed (Service failure report, claim/damage report, column, P&L, others as needed)
• Accuracy of data entry into Cello and other systems as needed
• Monitor trends and report changes to Management for action

Qualifications:

• 5+ years in logistics experience in operations or Ocean/Drayage/Freight experience preferred
• Korean / English Bilingual required
• Proficient in Microsoft Office application Excel/Power point/Word/Outlook
• Excellent written and oral skills
• Able to engage and work directly with customers
• Handle high pressure and fast-paced operations as needed
• Strong work ethic
• Open to learning other modes of transportation as needed
• Experience with NAFTA/USMCA cross border transportation preferred
• Relevant Logistics Industry Knowledge
• Familiar with Logistics systems (WMS/TMS/WMS)

$ 26.0/hr

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