Enterprise Solutions Manager

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Weekly Pay

Job Description:

What's in it for you?

• Health, Dental, Vision insurance offered


• 401k options


• Work with a great team!


• Work from home

Only considering candidates with the following:

• Bachelor's Degree


• 3-5 years of experience in Enterprise Solutions or relative business experience


• People management experience


• Banking or investment industry experience


• Customer relations skills


• Strong verbal and written communication skills

Responsibilities:

• Lead and motivate the team to generate new ideas and create efficiencies


• Create weekly dashboards to review and track progress on teams metrics


• Provide in-depth analysis to management where the team fell short on internal/external SLAs, along with proposed remediation plans to correct going forward


• Organize, construct and present key performance indicators (KPI) and key risk indicators (KRI) to management and senior management as the overall team owner


• Monitor Visnetic (mail flow system) response times across the team to ensure client obligations are being met in a timely manner


• Audit emails with attachments to ensure correct recipient in order to eliminate data breaches


• Keep track of Integration Utility (internal software system) on a daily basis to make sure assets are subscribed and updated to help prevent delays in processing


• Conduct weekly meetings with team to share knowledge and create accountability


• Provide detailed processing guidance to others on team to help support analytical development


• Support team members with clients calls and provide feedback on how to improve and build client relationships


• Represent their team in the internal Ideas Committee board, collecting product and process improvements from all team members; help prioritize enhancements

Full-time, Part-time
$40.5/hr

LI23