Community Manager

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Weekly Pay

Job Description:

Duties:

• Manage social media communities, responding to comments, messages, and inquiries in a timely and professional manner, while fostering positive relationships with followers


• Assist in creating and curating engaging content across various social media platforms, including Facebook, X, Instagram, YouTube, TikTok, and Pinterest while maintaining a consistent voice and style based on the specific brand


• Contribute to creating FAQs, consumer responses and other social media brand content to support ongoing brand activations in respective brand tone and voice


• Stay up to date with pop culture, relevant news stories and current events and social trends to ensure timely and relevant content creation and sharing with brand and agency teams


• Assist the influencer manager with backend connections related to brand influencer programs, influencer vetting, and reporting metrics


• Manage, moderate, and analyze ratings and reviews through tools such as BazaarVoice


• Monitor and flag spikes in negative or positive review trends to respective teams as necessary


• Report and review key health metrics on an ongoing basis to measure performance, share insights, and recommend optimization strategies to increase engagement and usage


• Additional miscellaneous tasks related to the role, dependent on business needs

Qualifications:

• Bachelors degree, preferably in a relevant discipline (i.e., PR, journalism, communication, marketing, or other relevant areas), and/or demonstrated equivalent ability and experience within the community management category

Full-time, Part-time
$25.0/hr

Remote23