Apply Today, Work Today Weekly PayJob Description: What's in it for you?<ul> <li>Health, Dental, Vision insurance offered</li> <li>401k options</li> <li>Work with a great team!</li> <li>Work from home</li></ul>Only considering candidates with the following:<ul> <li>Bachelor's Degree</li> <li>3-5 years of experience in Enterprise Solutions or relative business experience</li> <li>People management experience</li> <li>Banking or investment industry experience</li> <li>Customer relations skills</li> <li>Strong verbal and written communication skills</li></ul>Responsibilities:<ul> <li>Lead and motivate the team to generate new ideas and create efficiencies</li> <li>Create weekly dashboards to review and track progress on teams metrics</li> <li>Provide in-depth analysis to management where the team fell short on internal/external SLAs, along with proposed remediation plans to correct going forward</li> <li>Organize, construct and present key performance indicators (KPI) and key risk indicators (KRI) to management and senior management as the overall team owner</li> <li>Monitor Visnetic (mail flow system) response times across the team to ensure client obligations are being met in a timely manner</li> <li>Audit emails with attachments to ensure correct recipient in order to eliminate data breaches</li> <li>Keep track of Integration Utility (internal software system) on a daily basis to make sure assets are subscribed and updated to help prevent delays in processing</li> <li>Conduct weekly meetings with team to share knowledge and create accountability</li> <li>Provide detailed processing guidance to others on team to help support analytical development</li> <li>Support team members with clients calls and provide feedback on how to improve and build client relationships</li> <li>Represent their team in the internal Ideas Committee board, collecting product and process improvements from all team members; help prioritize enhancements</li></ul>Full-time, Part-time $40.5/hrLI23

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Enterprise Solutions Manager

Dallas, Texas, 75240